We undertake client assignments on a global basis designed to meet specific goals. Recent examples include:

  • a strategic review of service needs and the provider landscape for a major UK utility
  • helping a major public agency plan its next generation operations strategy
  • advising an Emirates financial authority on large-scale outsourcing
  • advising an Asia Pacific energy company on its digital business infrastructure planning
  • advising an African industry agency on its marketing and reputation management

Our advisory services focus on the key drivers of sustainable sourcing:

  • Identifying and leveraging retained core capabilities for strategic sourcing
  • Designing effective, multilateral service delivery strategies
  • Building collaborative, sustainable, socially responsible service provider relationships, including:
    • managing change
    • managing risk
    • managing reputation
  • developing the organization's innovation and impact agenda
  • streamlining cost and performance for shared stakeholder value

We also provide relationship review, expert testimony and facilitation services for conflict resolution. Each of these areas is under research and reports and white papers are published by us throughout the year.